Unified Communications (UCaaS)
Cloud-based phone systems are quickly replacing on-site PBX equipment. VoIP, mobility, video-conferencing, instant messaging, bring-your-own device (BYOD), collaboration, and presence technologies can all work together seamlessly in the cloud. Allow on-site and remote users to collaborate between devices and platforms with Unified Communications.
Contact Center (CCaaS)
Cloud-based call center platforms offer many benefits over on-site, server based equipment of yesterday, IVR, ACD, workforce management (WFM), quality monitoring (QM), analytics, data integration, omni-channel, multi-channel, social media, outbound, inbound, bots, and a lot more are all available to help your business improve your customer service offering. Happier customers = higher net-promoter scores and therefore more revenue!
Managed Services/IT as a Service (ITaaS)
Become more efficient by migrating your more tactical IT responsibilities to the Cloud. ITaaS means your IT Support, Helpdesk, Security, Patch Management, Mobile-device-Management, Monitoring and Management can all be managed by trained specialists in the Cloud.
Security as a Service (SECaaS)
Effective IT security involves security for data, endpoints, and web application security. Building a successful security program today requires talented security professionals who can develop a cyber security strategy and sort through all the options to choose the right mix of services, technology and solutions to build an effective program.
Carrier Services and Telephony
POTS, T-1, VoIP, SIP, MPLS, Wireless, Mobility, Conferencing, and much more; our team is adept at only recommending the best of breed services when it comes to voice and data transport.
Internet of Things (IoT)
Real Time Asset Tracking & Machine Learning Real Time Asset tracking allows you to quickly find reliable and ready assets throughout your environment.