what we do

Cloud 23 works for you; not the suppliers.

learn

We get to know you and your business.

Our team learns where your organization plans on going from a business perspective. Your desired direction should always drive technology decisions, not the other way around.

select

Together, we’ll select which technologies will best meet your goals. Then, we’ll decide which vendors should be introduced to your team(s) for review, choosing from hundreds of technology companies.

guide

The Cloud 23 team will stay with you throughout the entire process of

  • Service selection

  • Contract discussions

  • Activation of services

Because of our deep knowledge of the technology landscape, we’re able to forge better agreements at a lower cost of ownership compared to you going it alone when it comes to vendor negotiations.

UNITED COMMUNICATIONS (UCaaS)

Cloud-based phone systems are quickly replacing on-site PBX equipment. VoIP, mobility, video-conferencing, instant messaging, bring-your-own device (BYOD), collaboration, and presence technologies can all work together seamlessly in the cloud. Allow on-site and remote users to collaborate between devices and platforms with Unified Communications.

CONTACT CENTER (CCaaS)

Cloud-based call center platforms offer many benefits over on-site, server based equipment of yesterday, IVR, ACD, workforce management (WFM), quality monitoring (QM), analytics, data integration, omni-channel, multi-channel, social media, outbound, inbound, bots, and a lot more are all available to help your business improve your customer service offering. Happier customers = higher net-promoter scores and therefore more revenue!

MANAGED SERVICES/IT AS A SERVICE (ITaaS)

Become more efficient by migrating your more tactical IT responsibilities to the Cloud. ITaaS means your IT Support, Helpdesk, Security, Patch Management, Mobile-device-Management, Monitoring and Management can all be managed by trained specialists in the Cloud.

SECURITY AS A SERVICE (SECaaS)

Effective IT security involves security for data, endpoints, and web application security. Building a successful security program today requires talented security professionals who can develop a cyber security strategy and sort through all the options to choose the right mix of services, technology and solutions to build an effective program.

Carrier Services and Telephony

POTS, T-1, VoIP, SIP, MPLS, Wireless, Mobility, Conferencing, and much more; our team is adept at only recommending the best of breed services when it comes to voice and data transport.

INTERNET OF THINGS (IoT)

Real Time Asset Tracking & Machine Learning Real Time Asset tracking allows you to quickly find reliable and ready assets throughout your environment.

Invest some time with Cloud 23

Pay yourself back with more revenue, lower TCO, and improved efficiencies.

Contact us

OUR PROCESS
Your business is dynamic, so your IT solutions need to be as well.

THE ASSESSMENT

We efficiently get to know YOU and your business and truly spend the right amount of time understanding what you’re trying to accomplish.

SOLUTION PROPOSAL

We identify the right technologies which will make the biggest impact.

PROCESS MANAGEMENT

We guide you through the process of managing the selected vendors all the way from contract negotiation to implementation.

our technology partners